Gigante supermarket chain has backed its expansion and growth through Aura e-Learning

"Our entry in e-Learning has been mainly driven by our desire to optimize processes and help our expansion and growth through staff training. Together with Aura Interactiva, we have developed over 50 strategic solutions encompassing about 100,000 training events (man-course), and about 150 e-Learning hours have been developed on topics such as business processes, customer service, information systems (SAP), among others."

Lourdes Mejía
Corporate Training and Automation Manager, Gigante
Mexico, D.F

The company is part of Grupo Gigante, composed of several well known firms such as Gigante, TOK´s, Office Depot, and Radio Shack, and it has become one of the strongest commercial groups in Mexico with over 500 points of sale in the country.

"In regard to e-Learning strategy development, there are some elements to consider: from course quality, particularly, teaching design, to organizational change management, and in this sense, after a thorough supplier hiring process, Gigante, chose Aura Interactiva because it was the company offering the highest price/value ratio and also because it had well-proven experience to develop such major projects," added Ms. Mejía.

Main e-Learning strategy outcomes:

  Development of over 150 hours of e-Learning distributed in 50 courses.

  Over 100,000 training events developed in record time and based on an effective content.

  Reduced presential training time by 70%.

  Standard and simultaneous training for the 250 Gigante stores and its 5 Distribution Centers.

  Reduction of implementation time and costs for corporate projects such as SAP.

  Dissemination and standard knowledge of operating processes and systems.

  65% training cost savings.

  Creation of the e-Learning culture across all company levels: from the General Director to the most operating position in the organization.

About Gigante:

  Gigante is one of the largest supermarket chains in Mexico.

  Gigante has 25.000 employees, 250 stores in different formats, and 5 distribution centers.