How to choose an e-Learning supplier?
By Alvaro Alfaro
Account Manager
When an organization makes the important decision of allocating resources to e-Learning initiatives to improve its business processes, it is also making an important investment decision; therefore, it should study and carefully choose its provider and carry out a thorough analysis of the supplier’s capacity to implement the e-Learning project successfully.
A major factor to consider is that e-Learning is not only software development. The consulting and content development element is more time consuming and organizational resource-intensive than the application schedule.
A common e-Learning supplier analysis model is based on a study of the phases to implement an e-Learning project successfully, as well as a supplier capacity evaluation in each stage
e-Learning supplier analysis from a customer point of view
Phase I:
Requirement Analysis
 Has the supplier carried out analogous projects in industries similar to my organization?
How long has the supplier been carrying out e-Learning projects?
Is the supplier devoted mainly to e-Learning or to a secondary business?
Phase II:
Content Development
Does the supplier count on experienced instructor/designers?
Has the supplier shown me products proving its experience to develop e-Learning contents?
Does the supplier provide a good balance between exercises, theory, and online activities?
Phase III:
Software Design
Does the supplier have a permanent professional software development team?
Does the supplier follow e-Learning guidelines consistent with international quality standards (for instance, AICC, IMS)?
Does the supplier provide knowledge management tools?
Phase IV:
Field implementation
Does the supplier have a specialized implementation team?
What kind of implementation support does it provide?
Phase V:
Support and updating
Does the supplier provide updating service if necessary?
What kind of technical support does it provide?
Choosing an e-Learning supplier in the early stages is critical to achieving expected operating improvements and results and to providing the organization with support in this kind of initiatives.
If you want to learn about e-Learning or if you need to choose a e-Learning supplier, contact marketing@aurainteractiva.com |
